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Locked

‎06-03-2021 11:43 AM

HP Recommended
Product: HP Envy All in One Curve 34-a0xx
Operating System: Microsoft Windows 10 (64-bit)

My computer recently had an OS corruption and my camera firmware does NOT work.  The Intel RealSense Depth Camera Manager F200 says, I NEED instructions for camera firmware recovery.  Intel RealSense Camera Firmware may be corrupted.

1 REPLY 1

‎06-05-2021 04:56 PM

HP Recommended
  1. With the right-side mouse-button, click on the Windows "start" button (bottom-left).
  2. Choose "Device Manager".
  3. Expand the "tree-view" to show the entry for the camera.
  4. Double-click on the entry,
  5. Choose uninstall,
  6. Close the window.
  7. Close Device Manager.
  8. Shutdown & restart your computer, to see if Windows will reinstall the device-driver software.

 

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