HP Envy x360 not turning on, no leds, no sign of life =

[LockeH]

One moment I could turn it on, then I shut it down, and now it cant turn on at all. Nothing works on it and the charger light doesnt turn on either. I assume its a battery connection issue but I really don't know. I would appreciate any insight or help given. Thank you

[sandytechy20 · Accepted solution]

@LockeH 

Welcome to the HP support community.

I understand that your notebook is not turning on, I am glad to assist you

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers