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‎04-11-2018 09:28 PM

HP Recommended
Product: HP Compaq 8200 &8300
Operating System: Microsoft Windows 8 (64-bit)

Trying running HP Image Assistant (HPIA) on HP 8200SFF & 8300SFF can not find the paltform from the download images?

 

Any idea where and how to get Golden Image for these two type of platforms please

 

HP Image Assistant Ver 3.0.8

 

Thank for you help and support

HP
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-15-2018 11:55 AM

HP Recommended

HPIA 3.5.18 now supports the Elite 8300 series (sff, cmt, ultra-slim and aio).  The Elite 8200 cmt and ultra-slim are also now support.  However, I do not see support yet for the Elite 8200 sff.  Continue to check the supported platforms list for updates.

 

https://ftp.hp.com/pub/caps-softpaq/cmit/imagepal/ref/platformList.html

 

Please keep in mind the support for these systems is Windows 7 only due to their age and the OS that shipped with the system.

 

Joel

I am an HP Employee.

If you like my post, click the thumbs up.

View solution in original post

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3 REPLIES 3

‎04-17-2018 03:17 PM

HP Recommended

I believe that the 8200 and 8300 SFF are not supported by HPIA 3.0.8. 

 

If you open HPIA and look under the Help menu you will see a link to a list of supported platforms.

 

Joel

I am an HP Employee.

If you like my post, click the thumbs up.
Was this reply helpful? Yes No

‎08-15-2018 11:55 AM

HP Recommended

HPIA 3.5.18 now supports the Elite 8300 series (sff, cmt, ultra-slim and aio).  The Elite 8200 cmt and ultra-slim are also now support.  However, I do not see support yet for the Elite 8200 sff.  Continue to check the supported platforms list for updates.

 

https://ftp.hp.com/pub/caps-softpaq/cmit/imagepal/ref/platformList.html

 

Please keep in mind the support for these systems is Windows 7 only due to their age and the OS that shipped with the system.

 

Joel

I am an HP Employee.

If you like my post, click the thumbs up.
Was this reply helpful? Yes No

‎08-15-2018 04:26 PM

HP Recommended

Thanks Joel for following with my inquire.

I will try  to see and let you know.

Thanks

JH

HP
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