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08-30-2023 07:38 AM
Hi:
Chapter 1 of the service manual has the memory upgrade information:
Maintenance and Service Guide (hp.com)
This should be a compatible DDR4-3200 memory chip for your notebook:
Crucial 8GB DDR4-3200 SODIMM | CT8G4SFRA32A | Crucial UK
If you want to install more than 16 GB of memory, you can run this command to see if that may be possible:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. Once the command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.
Crucial indicates that this would be a compatible 16 GB memory chip for your notebook: