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HP Recommended
HP Elitedesk 800
Microsoft Windows 7 (64-bit)

Is there a way to find out the MAC address of a new computer from the online information of the station, does HP provide this with the serial number of a computer?  Thank you.  I can do this once unboxed and plugged in howerver to streamline a process I am wondering if this information is already provided?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@COMH

 

Curious, is this the same HP EliteDesk 800 about which you inquired last year?

 

This sort of information used to be more easily accessible.  These days, the information is not provided on the box or paperwork as a simple means of making it more difficult for thieves to gain access to your information and devices.

 

The answer is that you want to boot the system onto your network.

 

Once the system is on the network, you can use tools from the Internet to seek out the MAC address of any computer / device detected.

 

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

 

 

Dragon-Fur

View solution in original post

3 REPLIES 3
HP Recommended

@COMH

 

Hello;

Allow me to welcome you to the HP forums!

 

As far as I know, HP has no online record of Mac addresses associated with individual PCs.


Sorry.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

@COMH

 

Curious, is this the same HP EliteDesk 800 about which you inquired last year?

 

This sort of information used to be more easily accessible.  These days, the information is not provided on the box or paperwork as a simple means of making it more difficult for thieves to gain access to your information and devices.

 

The answer is that you want to boot the system onto your network.

 

Once the system is on the network, you can use tools from the Internet to seek out the MAC address of any computer / device detected.

 

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

 

 

Dragon-Fur

HP Recommended

Thank you I was hoping there was an quick and easy way that this information might be attainable prior to unboxing the unit, however if this is the only then so be it.  Thank you.

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