Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

HP OMEN 870-224 desktop Wont reset back to factory

HP Recommended
HP OMEN 870-224
Microsoft Windows 10 (64-bit)

Trying to reset my PC back to factory. Basically back to its original when it came out of the box. I keep resetting it and it completes the process. As soon as I start the computer back up it says Undoing changes. And its back to what it was. Any help appreciated. Thanks!




Level 16
Level 16
32,758 32,658 2,973 7,300
Message 2 of 2
Flag Post
HP Recommended


From your comments, it does not sound like you are doing a Factory Reset; instead, it sounds like you are doing a System Restore.


The difference is that the second is a Windows function that only reinstalls  critical Window system files.  It is not a system reset.


Please provide us some details about HOW you specifically are doing this.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation