• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-24-2023 09:53 AM

HP Recommended
Product: OMEN by HP Desktop PC - 880-104np
Operating System: Microsoft Windows 11

My OMEN desktop PC 880, randomly crashes constantly.

I have tried everything, HP PC hardware diagnostics, Fortec, Driver Easy, but cannot solve the problem. and I get no errors messages everything seems fine. I disconnected all peripherical, change screen, mouse and keyboard but it still freezes.

Also if I move or touch the tower sometimes this will make the PC freeze also.

Bios is up to date, Drivers all up to date

I have multiple error messages, blue screens, black screens, freezed screens, screaming screens (constant high pitch sound)...

Sometimes I fails to startup (after crashing) or freezing on the diagnostics. A lot of times I have to restart multiples times because it keeps freezing, over and over...and sometimes it works fine for a couple of days. It also freezes when its idle.

Its frustrating I do not know what to do and I'm not sure a windows 11 reinstallation will solve the problem.

any ideas?

Thanks in advance

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.