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‎12-17-2022 03:04 AM - edited ‎12-17-2022 10:56 AM

HP Recommended

Good morning

I downloaded HP PC HARDWARE DIAGNOSTIC from the Windows Store but as soon as I open it on the PC appears the following POP UP:

"The Windows Event Log service must be running"

How do I use the HP PC HARDWARE DIAGNOSTIC program?

Not working the app?

THANK YOU

 

 

Category:
10 people had the same question
7 REPLIES 7

‎12-17-2022 10:48 AM

HP Recommended

Hey @Sincroni,

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

Was this reply helpful? Yes No

‎12-19-2022 10:35 AM

HP Recommended

Good morning

I downloaded HP PC HARDWARE DIAGNOSTIC from the Windows Store but as soon as I open it on the PC appears the following POP UP:

"The Windows Event Log service must be running"

How do I use the HP PC HARDWARE DIAGNOSTIC program?

Not working the app?

THANK YOU

Was this reply helpful? Yes No

‎12-22-2022 10:19 AM

HP Recommended

Ciao, prova ad installare una versione precedente, su un forum inglese ho trovato questo consiglio e funziona

Qui 

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‎12-22-2022 12:10 PM

HP Recommended

Hello and thanks for your reply.

I decided not to download the program of the previous version. 

I think that we should get someone from HP to intervene who can forward to the technicians the problem explained and that I propose again.

Good morning

I downloaded HP PC HARDWARE DIAGNOSTIC from the Windows Store but as soon as I open it on the PC appears the following POP UP:

"The Windows Event Log service must be running"

How do I use the HP PC HARDWARE DIAGNOSTIC program?

Not working the app?

THANK YOU

1 person found this reply helpful
Was this reply helpful? Yes No

‎12-24-2022 03:39 AM

HP Recommended

So will we have any HP support for the issue?

1 person found this reply helpful
Was this reply helpful? Yes No

‎12-24-2022 03:52 AM

HP Recommended

I think it should.

We must insist on discussion with other testimonies.

 

I downloaded HP PC HARDWARE DIAGNOSTIC from the Windows Store but as soon as I open it on the PC appears the following POP UP:

"The Windows Event Log service must be running"

How do I usi the HP PC HARDWARE DIAGNOSTIC program?

Not working the app?

THANK YOU

Was this reply helpful? Yes No

‎12-24-2022 01:14 PM

HP Recommended

Moreover, i had to perform system restore today just because i have tried to install realtek hd drivers to obtain equalizer function.

It took me 3 hours to get totally frustrated with mute PC, so i used system restore. 😞

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