HP PC hardware diagnostics I received IRQ test failed

[Mr_PC]

To Whom it may concern:

After running the HP PC hardware diagnostics I received IRQ test failed the code is:   OLGEMG-7B2A45-QFFV7A-88DA13.

(This test will fail if the IRQ configuration is incorrect). After I got this failure code I went to check if my PC was having problems with the IRQ assignments. So I went to the Device manager>View>Resources by type>Interrupt request (IRQ) and I checked for any  problems (yellow circle) but everything is normal in the listing. There is no conflicts.

Please let me know what I should do so when I run the P PC hardware diagnostics next time I would not get this IRQ failure.

[TEJ1602]

@Mr_PC, Welcome to HP Support Community!

This looks like a hardware issue.

Please reach out to the HP Support in your region regarding the service options for your printer.

Hope this helps!

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