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‎07-11-2020 03:43 PM

HP Recommended

Need to restore to factory settings on my HP Pavilion Laptop. The reboot and press F11 is not working. Tried pressing and holding; tried pressing many times; tried pressing the "Function Key" and F11 with the same attempts and none work. Help, please!

1 REPLY 1

‎07-11-2020 03:59 PM

HP Recommended

@bradchieko 

 

Files could be missing or corrupted. For Windows 7 and Windows 10. Please use Cloud Recovery tool:

 

     https://support.hp.com/au-en/document/c06162205

 

Regards.

BH
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