Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-16-2024 05:23 PM

HP Recommended
Product: HP Pavilion 15 Laptop PC 15-eh3000 (794P4AV)

Hey, this morning I went to turn on my HP Pavillon 15 and it's seemingly refusing to turn on. I was using it normally last night while doing homework with no problems.

 

Upon pressing the power button, I hear a bit of fans spinning in the computer, but other than the power light turning on; no display appears on the device. Even though the power light turns on, pressing the caps lock does not turn it's associated led on. There are no audible diagnostics beeps coming from it as well.

 

As of right now, I have tried booting into safe mode by fully shutting it off and tapping F10 as it turns back on, and turning it off and on a bunch of times haha. I have also tried connecting an HDMI cord to my desktops monitor and turned on the computer to attempt to see if its a display problem, and that did not work either.

 

Genuinely stumped by this, nothing I do seems to get the thing to work. Very annoyed especially because I've had this computer for barely over a year.

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.