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Highview9
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HP Prem AF Webcam KQ245AA drivers or software

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Pavilion Elite HPE
Microsoft Windows 10 (64-bit)

I have an older webcam (

(HP Prem AF Webcam KQ245AA) and need drivers or software to make it work.  When I plug it in USB the light comes on then goes off saying the drivers are out of date.

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Riddle_Decipher
HP Support Agent
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@Highview9 The product seems to be obsolete and hence there are no drivers available for it at the HP website, I would suggest you look for the CD sent along with this device and use the same to install the drivers, also, ensure its compatible with the device you are using the webcam with, check the list of system requirement below:

  • Available USB 2.0 port

  • CD-Rom drive

  • Microsoft® Windows XP Service Pack 2 and Windows Vista

  • Intel Pentium 4 with 1.75 GHz or AMD Athlon XP 2000+ 1.67 GHz processor or faster.

  • 512MB RAM or higher

For more details: click here

 

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

View solution in original post

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Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,994
Message 2 of 2
Flag Post
HP Recommended

@Highview9 The product seems to be obsolete and hence there are no drivers available for it at the HP website, I would suggest you look for the CD sent along with this device and use the same to install the drivers, also, ensure its compatible with the device you are using the webcam with, check the list of system requirement below:

  • Available USB 2.0 port

  • CD-Rom drive

  • Microsoft® Windows XP Service Pack 2 and Windows Vista

  • Intel Pentium 4 with 1.75 GHz or AMD Athlon XP 2000+ 1.67 GHz processor or faster.

  • 512MB RAM or higher

For more details: click here

 

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

View solution in original post

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