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‎12-27-2020 03:20 PM

HP Recommended
Product: HP Pavilion Desktop
Operating System: Microsoft Windows 10 (64-bit)

I've just restored my desktop pc from software failure, I have a backup created using the HP Recovery Manager, however whenever I try to restore the backup using the executable on the USB drive I get "destination drive is not connected", deleting all the temporary directories I get further but now I'm getting "insert disc 2", of which there isn't one (and no browse button).

 

I've tried downloading the Cloud backup software from Microsoft store but it wants to wipe my USB drive.

 

My Windows 10 is all up and running, so is there a way I can read this .swm files manually or download a new version of HP Recovery manager which can restore from these files?

 

Many thanks.

1 person had the same question
1 REPLY 1

‎12-30-2020 05:28 PM

HP Recommended

@trevrobwhite 

Cloud_Strider mentions how to manually restore those files.

https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/How-do-I-restore-backup1-swm-files-created...

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