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HP Recommended
Omen 870-024nl
Microsoft Windows 10 (64-bit)

So, I had some pretty bad problems/virus/crash I am not even sure what, but I had to completely wipe my Omen windows home and reinstall a fresh one from scratch. The recovery we're all bugged win/hp bios recveries. Nothing was working.

So now I have this fresh new install, and I got all the HP drivers and app from their website for my model. But I can't download and I have also heard that you can't the HP Recovery Manager app.

 

Is there a way to get it from a trusted source? I sill have the old recovery partition the it was using and I am not sure if it's corrupted or not, because when the system crashed I couldn't open many apps or functions as everything was denied.

It was probably a virus or so not sure.

But I still have the partition.

 

If there is nt other way to have the app other than buying HP's recovery usb key, can I safely remove that partition and how? I don't like having 10Gb of hard disk around there doing nothing at this point and I'll keep a Windows recovery USB in case of similar scenarios.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Unfortunately, there is no option to download the recovery manager software, so you would have to purchase recovery media from HP.

 

As you know, the recovery partition as it stands is useless now, so yes, you may as well delete it and recover the space.

 

You should be able to delete the recovery partition using the disk management tool in windows, and then you should be able to extend your C:\ partition to take up the unallocated space.

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4 REPLIES 4
HP Recommended

Hi:

 

Unfortunately, there is no option to download the recovery manager software, so you would have to purchase recovery media from HP.

 

As you know, the recovery partition as it stands is useless now, so yes, you may as well delete it and recover the space.

 

You should be able to delete the recovery partition using the disk management tool in windows, and then you should be able to extend your C:\ partition to take up the unallocated space.

HP Recommended

Hello TarnaBar!: Welcome to Your Forum!

put the USB stick into one of the unused ports(preferably in the back)of your PC & wait to see if the Recovery Manager shows up if it does then locate the Delete Partition option (on mine it's located on the right side of the RM page) the select that option & follow what is displayed on the screen

unless there's some particularly virulent problem or component dysfunction requring repair or replacement holding both of you hostage in which you have to deal with that 1st & foremost once you delete the old partition your computer should revive & thrive anew once reset

hope this helps, enlighens & behoove you

 good luck

we're here for you!

                                                                                                                             kingtopcat

HP Recommended

Well, apparently I can't touch that partition from Windows Part, I allready tried.

So perhaps I should fire the Windows install USB only to merge the Data partition and the recovery one?

Or will this corrupt my files?

HP Recommended

The only other way I know how to do it would be where you would have to reinstall windows 10, select the advanced installation option, and delete all partitions, then just create one big partition and install Windows.

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