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HP Recommended

i want to reinstall the operating system, then i enter 4 digit code that shown but it doesn’t work? 

1 REPLY 1
HP Recommended

I don't know what the 4 digit code is that you are referring to.

 

The HP cloud restore requires a 7 digit code, the # symbol and a 3 character country code.

 

Cloud recovery provides all the custom HP drivers.
Go to the below site and enter your product ID including the 3 characters after the # character
If you have cloud recovery you can restore your system using a 32gb flash.
It may take an hour or more to create the recovery USB.
https://d34z73bbtpzgej.cloudfront.net/
Alternately, download from the MS windows store
Click here for instructions.


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