• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎04-30-2018 05:04 AM

HP Recommended
Product: HP EliteDesk 705 G2
Operating System: Microsoft Windows 10 (64-bit)

Hello,
in our firm we have around 90 or so hp computers mainly Elite Desk 705 G2 and 600 G1 Twr. 
We recently started updating their drivers wit HP suuport assistant. I see there is an option to add other devices to your  profile. So i created a profile and signed 2 pc's with it. 


Now i can see that the other pc has updates waiting but i can't "start them" remotly . i Get a message saying "*You must sign in to this device to install updates "

I'm sure im missing somehting but i don't know what. 

1 REPLY 1

‎04-30-2018 01:37 PM

HP Recommended

@PIKEBG

 

HP Support Assistant is not the right tool for deployment.

 

Your Business class systems can make use of the business class software available.

 

Excerpted from Client Management Solutions - HP Downloads

 

See:

SDM
SoftPaq Download Manager4.4.004/20/2018sp87158  
SSM
System Software Manager3.2.11.104/02/2018sp85672  

 

Scroll down on the page to see additional information, including links to:

 

 

 

 

Click Thumbs Up on a post to say Thank You!

 

Answered? Click post "Accept as Solution" to help others find it.

 

 

 

 

 

 

 

Dragon-Fur

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.