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- HP System Event Doesn't Open

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02-11-2022 01:24 PM - edited 02-11-2022 02:09 PM
Hello everyone,
If the HP System Event does not open with ctrl and alt, press the S key (Desktop) or Fn and Esc (Notebooks), proceed as follows to solve the problem.
HP Notebook PCs - How Do I Find My Product Name or Number?
or
HP Desktop PCs - How Do I Find My Model Number or Product Number?
- Proceed to the following path:
- C:\Program Files (x86)\HP\HP System Event
- Right-click SVCRestart.cmd, then click Run as administrator and click Yes.
- Repeat the key combination to open the HP System Information.
It is also necessary to check in the Startup tab of the Task Manager that the HP Message Service is Enabled, as it is linked to this program.
This may be of interest to @GOLD_MASTER in terms of concerns to have the necessary info to help.
Cheers,
02-11-2022 02:16 PM
@Mans .
Thank you for all the help you have given in the Hp en Ingles community and for your excellent participation and good behavior.
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box belowDid I help solve the problem? don´t forget to click “ Accept as a solution”
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02-11-2022 02:57 PM - edited 02-11-2022 02:57 PM
Hola,
Gracias por su apoyo y ayuda a la comunidad española e inglesa.
Saludos,
02-12-2022 04:24 AM
hi
Yes Super
there are many messages about this / problem solutions this might also help !
HP System Event Utility microsft store app
Solved: HP OMEN 15 - OMEN Gaming Hub | HP System Event Utility - HP Support Community - 7939640
I don't know either, it must have been in the French community maybe, I had given a simple solution in itself
which also allowed to modify the shortcuts to open it
The user could modify the original assigned keys to open it
But now it's just as easy to use HP support assistant which will give product S/N and P/N
HP Support Assistant | HP® Official Site
great congratulations!
was this reply helpful , or just say thank you ? Click on the yes button
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02-12-2022 04:35 AM - edited 02-12-2022 04:50 AM
Bonjour,
En effet, mais ma procédure est uniquement valable lorsque HP System Event Utility est déjà installé sur l'ordinateur de bureau HP ou sur l'ordinateur portable HP.
Pour certains ordinateurs portable HP (Ordinateurs portables professionnels de HP) ou ordinateurs de bureau HP c'est l'utilitaire suivant : HP System Information.
Cordialement,
En anglais (In english)
Indeed, but my procedure is only valid when HP System Event Utilitiy is already installed on the HP desktop or HP laptop.
For some HP laptops (HP Business Laptops) or HP desktops it is the following utility: HP System Information.
Best regards,
