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HP Recommended

Hello everyone,

If the HP System Event does not open with ctrl and alt, press the S key (Desktop) or Fn and Esc (Notebooks), proceed as follows to solve the problem.

HP System Event

HP Notebook PCs - How Do I Find My Product Name or Number?
or
HP Desktop PCs - How Do I Find My Model Number or Product Number?

  1. Proceed to the following path:
    • C:\Program Files (x86)\HP\HP System Event
  2. Right-click SVCRestart.cmd, then click Run as administrator and click Yes.
  3. Repeat the key combination to open the HP System Information.

It is also necessary to check in the Startup tab of the Task Manager that the HP Message Service is Enabled, as it is linked to this program.

This may be of interest to @GOLD_MASTER in terms of concerns to have the necessary info to help.

Cheers,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

4 REPLIES 4
HP Recommended

@Mans .

Thank you for all the help you have given in the Hp en Ingles community and for your excellent participation and good behavior.


I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

HP Recommended

@GOLD_MASTER 

Hola,


Gracias por su apoyo y ayuda a la comunidad española e inglesa.


Saludos,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

HP Recommended

hi

Yes Super
there are many messages about this / problem solutions this might also help !

HP System Event Utility microsft store app 

Solved: HP OMEN 15 - OMEN Gaming Hub | HP System Event Utility - HP Support Community - 7939640

I don't know either, it must have been in the French community maybe, I had given a simple solution in itself
which also allowed to modify the shortcuts to open it
The user could modify the original assigned keys to open it
But now it's just as easy to use HP support assistant which will give product S/N and P/N

HP Support Assistant | HP® Official Site

 

 great congratulations!

 

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

@Prométhée 

Bonjour,

En effet, mais ma procédure est uniquement valable lorsque HP System Event Utility est déjà installé sur l'ordinateur de bureau HP ou sur l'ordinateur portable HP.

Pour certains ordinateurs portable HP (Ordinateurs portables professionnels de HP) ou ordinateurs de bureau HP c'est l'utilitaire suivant : HP System Information.

Cordialement,:Wink:
En anglais (In english)

Spoiler
Hello,

Indeed, but my procedure is only valid when HP System Event Utilitiy is already installed on the HP desktop or HP laptop.

For some HP laptops (HP Business Laptops) or HP desktops it is the following utility: HP System Information.

Best regards,:Wink:

 



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