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HP Recommended
HP AX002NP
Microsoft Windows 10 (64-bit)

HP Welcome message pop-up every 10 min.

I have a new HP AX002NP OMEN and after I send the register message, every 10 min I have a pop-up message saying: Welcome to your new HP.

Everithing it's ready.

OK

 

How can I stop this message?

 

Thank in advance

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Open the Windows Control Panel, and in the top right, next to View by:  select 'Large Icons.'

 

From the new layout, select Programs and Features, and let the list populate.

 

Find the HP Welcome program listed there, right click the entry, and select Uninstall.

 

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

Open the Windows Control Panel, and in the top right, next to View by:  select 'Large Icons.'

 

From the new layout, select Programs and Features, and let the list populate.

 

Find the HP Welcome program listed there, right click the entry, and select Uninstall.

 

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