HP WhatsApp service not working

[Alber55]

Was messaging HO Support via WhatsApp last night for it to be terminated with the following message….

“We apologize for the delayed response. We encountered some technical difficulties that prevented us from getting back to you sooner. I understand this may be frustrating, Please bear with us we will be back as soon as possible”.

Anyone know what’s happening?

[zoey7886]

@Alber55, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP Support! 

We're thrilled to have the opportunity to assist you and provide a solution.  

I sincerely apologize for the inconvenience caused by the delay in our response. We understand how frustrating this can be.

Could you please provide your Case ID via private message? I'll be happy to look into your case and provide you with an update as soon as possible.

Looking forward to your response.  

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Alber55]

Hi Zoey7886,

The HP WhatsApp service came back on the next day but I was already in contact with HP and my issue is soon to be resolved with replacement ink.

Thank you for asking.

[zoey7886]

@Alber55, Thank you for the update! I'm glad to hear that the HP WhatsApp service is back and that you're getting the support you need with your replacement ink.

If you run into any challenges along the way, we’re right here and happy to help!

Take care, and have a great day!

Best regards,