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- HP Windows slow to boot , black screen and then many minutes...

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12-07-2017 01:17 PM
I had an update on Windows 10 and now my desktop AIO HP is extremely slow. I tried the fix mentioned on the forum
- http://ftp.hp.com/pub/softpaq/sp81501-82000/sp81965.exe
- and it comes back with this is already on computer and do I want to overwrite it with answers Yes to All, Yes, No, NO to All Cancel and I tried Yes to All and it got stuck
- Any suggestions on what I should do next - should I disable App Readiness?
- Thanks - have no idea why there are numbers showing before each sentence.
12-07-2017 10:41 PM
Measure, measure, measure.
Open the Windows "Task Manager", and switch to the "Performance" tab.
Observe the percentages for RAM & CPU & network & disk-drive usage.
Anything near 100% is not usual.
Near the bottom of that tab, click "Resource Monitor", and switch to its "Performance" tab, where you can "drill-down" to see what part of Windows is the "sore-thumb".
Or, for something completely different, your disk-drive could be in "imminent failure" status, and thus taking 10 to 100 times as much elapsed time to do its work -- the fact of a Windows Update might have put into active usage of some "bad" spots on the disk-drive.
12-08-2017 09:05 AM - edited 12-08-2017 09:07 AM
> When I went to Task Manager which took about 30 minutes to come up,
> CPU 1.9%
> Disk 0 (C: E: ) 100%
> When I went to Resource Monitor, I did not see a Performance tab.
Sorry. Instead, use the 'Overview' tab.
But, with the disk-drive at 100%, something is really "working" the disk-drive.
As you can see in the above image, my disk-drive is essentially "idle", as it should be, for a fully-updated system.
I clicked on the 'Total (Bytes/Second)' column-heading, to sort the rows.
What do you see on your system?
12-08-2017 02:33 PM
What I see:
CPU - 7% now; 97% Maximum
Disk - 0 Kbytes/second now, 100% Highest Active Time
Network: 1.298 Mbits/second now, 1% Network Utilization (your network adapter is capable of 100 Mbits/second, but your download speed from your ISP probably is much less)
CPU graph -- mostly "off-screen", but very low in last 60 seconds
Disk graph -- no "scale" on the axis -- cannot tell
Network -- no "scale"
is typical of an "idle" system, not an "busy" system.
Hint: click on any column-heading, to sort the rows (low to high, or click again for high to low).
12-10-2017 04:54 AM
12-10-2017 10:16 AM
Yes, any "fresh" installation of Windows 10 will launch "Windows Update" as a background task, and it will take a few hours of the computer working "hard" to download & apply all the updates. Leave it alone, and let it proceed. Restart when prompted to do so.