HP Wolf Security Business doesn't work properly since upgrade to Windows 11 25H2

[Jo_Peters]

Dear all,

HP Wolf Security Business doesn't work properly since upgrade to Windows 11 25H2. I tried to deinstall it, which wasn't successful (error: "service couldn't be deleted"). And now, an update isn't been applied. Also thread protection doesn't initialize - hangs at 0 %.

How can I deinstall and reinstall HP Wolf Security Business properly, please?

HP Wolf Security for Business 11.1.4.895

HP Sure Sense 4.4.26.1391 (module version 4.4.26.1391)

App packs: Sure Sense: 4.4.26.1391

HP Sure Click 4.4.26.1391 (module version 4.4.26.1391)

Windows 11 (64) Pro Version 25H2 (Build 26200.7171)

HP EliteBook 860 16 G10 - 926U5ES#ABD (6V8W4AV)

Thanks in advance for your support.

Kind regards, Jo_Peters

[resistencia]

Hi @Jo_Peters 

HP Wolf Security for Business 11.1.4.895 I believe you inverted the versions.  is : 4.4.26.1391 Rev.A

and the others are 11.1.4.895

I think you should uninstall them in this order.

HP Wolf Security Software User Guide

1. HP Wolf Security
2. HP Wolf Security - Console
3. HP Security Update Service