HP Wolf Security

[ddec1123]

What exactly is HP Wolf Security?   

I get the message "Protected by HP Wolf Security" at boot but don't know how or what is covered? 

[NonSequitur777]

@ddec1123,

Welcome to our HP User Forum!

In short, Wolf Security is a comprehensive and integrated soft- and hardware security software utility program designed to keep your PC and your data out of the control of the bad guys.

As self-described by Wolf Security, quote: "From self-healing firmware and in-memory breach detection to threat containment via isolation, HP Wolf Security for business reduces attack surfaces and enables remote recovery from firmware attacks. Cybercriminals are more sophisticated, determined and organized than ever, and they have their sights set on your endpoints. HP Wolf Security for business is always on and always watching — ensuring you and your team stay protected."

Info links: https://www.hp.com/us-en/security/endpoint-security-solutions.html, and: https://www.insight.com/en_US/shop/partner/hp/wolf-security-endpoint-security.html#:~:text=HP%20Wolf....

Btw, it is best to use only one antivirus program at a time in order to avoid conflicts such as a secondary antivirus program being scanned and attacked by HP Wolf Security. Of course, you could add "exceptions" to Wolf Security, this is done in HP Wolf Security - Settings - Exclusions - Manage HP Sure Sense Exclusions tab.

Hope this was helpful.

Kind Regards,

NonSequitur777

[Prométhée]

hi

do you check here :

https://www.hpwolf.com/en/

https://www.hp.com/us-en/security/endpoint-security-solutions.html

you can ask them for more information maybe

https://reinvent.hp.com/us-thewolf-contactus

oh sorry i didn't see there was an answer

look forward to a new layout

[ddec1123]

Thanks for the reply/explanation. So, is it installed on my PC and i can bring it up to establish these exceptions? Or do  i need to download it 

[NonSequitur777]

@ddec1123,

If you can locate the HP Wolf Security icon in the system tray -typically in the lower-right corner of your computer screen, follow these instructions: https://support.hpwolf.com/s/article/How-to-add-file-or-folder-exclusions-to-HP-Wolf-Pro-Security.

If you can't locate the Wolf Security icon, follow these instructions first:

How to install or reinstall HP Wolf Security.

1.) Open https://support.hp.com and select Software and Drivers.
2.) Select your product (laptop or desktop), identify your device, and select your operating system version.
3.) From the list of eligible software, find Software-Security and choose HP Wolf Security for Business.
4.) Download and run the installer. Follow the instructions displayed on screen.

Kind Regards,

NonSequitur777

[ddec1123]

When I select my product it never does ask for my OS it just goes to a page that says 

We were unable to find drivers for your product.

Try manually selecting your operating system. If your operating system is not listed, then HP may not provide driver support for your product with that operating system.

I will keep pounding away at it 

Read more: I don't see my operating system

[ddec1123]

I select my product   it never asks me to select my OS  it just says 

We were unable to find drivers for your product.

Try manually selecting your operating system. If your operating system is not listed then HP may not provide driver support for your product with that operating system.

[NonSequitur777]

@ddec1123,

Since your desktop is under warranty, you may want to reach out to HP: Contact HP - Phone Assist | HP® Official Site or: HP® Customer Service.

Kind Regards,

NonSequitur777

[Prométhée]

hi

Product: HP Elite SFF 800 G9 PC RCTO Base Model

Operating System: Microsoft Windows 11

here it says windows 11
did you change your system?

""Protected by HP Wolf Security"
First of all have you checked with the documents and in your computer, if not already installed, because given the message, it seems that it is the case, right?

this :

https://h20195.www2.hp.com/v2/GetPDF.aspx/c08050135.pdf

Protected by HP Wolf Security
HP Wolf Security for Business creates a hardware-enforced, always-on, resilient
defense. From the BIOS to the browser, above, in, and below the OS, these
constantly evolving solutions help protect your PC from modern threats

------------------------

Securitymanagement
Trusted Platform ModuleTPM2.0 Embedded SecurityChip shipped with Windows 10 (Common CriteriaEAL4+ Certified)(FIPS 140-2 Level 2 Certified); HP SecureErase; HP SureClick;
AbsolutePersistencemodule; HP SureAdmin; HP ClientSecurityManagerGen7; HP TamperLock; HP SureStartGen7; HP SureSense2; HP SureRun Gen5; HP SureRecover

SecuritySoftwareLicenses HP WolfPro SecurityEdition

 HP Elite SFF 800 G9 Desktop PC specifications

Note:

In accordance with Microsoft support policy, this product does not support Windows 8 or Windows 7. HP does not support the Windows 8 or Windows 7 operating system on products configured with Intel and AMD 7th generation or later processors, or provide any Windows 8 or Windows 7 drivers.

Preinstalled (Windows)

Windows 11 Pro Windows 11 Pro Education Windows 11 Pro (Windows 11 Enterprise available with a Volume Licensing Agreement) Windows 10 Pro (available through downgrade rights from Windows 11 Pro) Windows 11 Home Windows 11 Home Single Language Windows 11 Home Education

Preinstalled (other)

FreeDOS 1.2

Security

HP Wolf Security for Business

Selected operating system:

https://support.hp.com/us-en/drivers/selfservice/hp-elite-sff-800-g9-desktop-pc/2101054026

Windows 11 version 22H2 (64-bit) Choose a different OS

 

HP Wolf Security for Business

4.3.21.549 Rev.A

382.7 MB

Sep 21, 2022

Download

HP Wolf Security Console

11.0.16.52 Rev.A

59.2 MB

Sep 8, 2022

Download

Detected operating system: Windows 10 version 22H2 (64-bit)

HP Wolf Security for Business

4.3.21.549 Rev.A

382.7 MB

Sep 21, 2022

HP Wolf Security Console

11.0.16.52 Rev.A

59.2 MB

Sep 8, 2022

Download

[ddec1123 · Accepted solution]

I called the HP support line and got the Wolf Security downloaded and installed.....for some reason when  I would select my device that would not work..I had to enter my product number  and then it took me through the rest of the download/install process.

I thank you for all you help along the way