HP Won't auto repair

[RachHammock]

Help! My son unplugged my HP Pavillion 24 while I was working on it. Complete accident. But when I plugged it back in, I expected it to reboot and be fine. WRONG. It went to diagnostics and tried an automatic repair but failed. I went to advance settings and tried almost everything. I've even tried resetting my PC and that won't even work. It's very discouraging, I have only had this like 2 months. 

[Paul_Tikkanen]

Hi:

You could try clean installing W10 and see if that works.  Otherwise presumably the PC is still under warranty and you can contact Hp technical support, and submit a support case under the warranty.

You can make a W10 USB flash drive installer with the Microsoft Media Creation Tool, using an 8 GB flash drive using another Windows PC, if your PC is not working.

https://www.microsoft.com/en-us/software-download/windows10

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

Here are the steps to create the W10 USB flash drive installer...

Select Download tool now, and select Run.  If you agree to the license terms, select Accept.

On the What do you want to do? page, select Create installation media for another PC, and then select Next. 

Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit. 

Select which media you want to use:  USB flash drive. Plug in a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted.

After W10 installs, you can install the drivers and available software from your PC's support page.