HP Z2 Tower G5 PCI Simple Communications Controller PCI\VEN_8086&DEV_06E0&SUBSYS_8750103C&REV_00\3&1

[Andrew_Y]

Hi,

I have just installed WIN 10 IOT and updated the drivers as per my PC build. However, there is one outstanding driver I cannot find.

Other info if req'd

The drivers for this device are not installed. (Code 28)

Device instance path
  PCI\VEN_8086&DEV_9CBA&SUBSYS_2293103C&REV_03\3&11583659&0&B0

Hardware IDs
PCI\VEN_8086&DEV_06E0&SUBSYS_8750103C&REV_00
PCI\VEN_8086&DEV_06E0&SUBSYS_8750103C
PCI\VEN_8086&DEV_06E0&CC_078000
PCI\VEN_8086&DEV_06E0&CC_0780

Problem code
  0000001C

Problem status:

There are no compatible drivers available for this device.

C0000490

Hope someone can point me in the right direction, the workstation seems fine, I am hoping to resolve to ensure no underlying potential issues down the track.

Appreciate your help.

Thanks

Andrew

[Paul_Tikkanen · Accepted solution]

Hi, Andrew:

The PCI\VEN_8086&DEV_9CBA device needs this driver:

Driver - HP Z2 Tower G5 Workstation | HP® Customer Support

You may need to manually install the driver since W10 IOT is not a supported OS for your PC.

To do that, go to the device manager, click on the PCI Simple Comms Controller needing the driver.

Click on the driver tab.  Click on Update driver.

Select the 'Browse my computer for drivers' option and browse to the driver folder that was created when you ran the file.

That folder will be located in C:\SWSetup\sp143014.

Make sure that the Include subfolders box is checked and the driver should install.

Here is a partial copy and paste of the driver setup information file which shows driver support for the hardware ID you posted:

[Intel.NTamd64.10.0...16299]
; DisplayName Section DeviceId
%TEE_DeviceDesc1%=TEE_DDI_x64_LEGACY, PCI\VEN_8086&DEV_9CBA ;ME10.x - BDW/WPT-LP
%TEE_DeviceDesc1%=TEE_DDI_x64_LEGACY, PCI\VEN_8086&DEV_9D3A ;ME11.x - SKL/SPT-LP, KBL/SPT-LP
%TEE_DeviceDesc1%=TEE_DDI_x64_LEGACY, PCI\VEN_8086&DEV_A13A ;ME11.0 - SKL/SPT-H
%TEE_DeviceDesc1%=TEE_DDI_x64_LEGACY, PCI\VEN_8086&DEV_A2BA ;ME11.6 - KBL/KBP-S
%TEE_DeviceDesc1%=TEE_DDI_x64_LEGACY, PCI\VEN_8086&DEV_A1BA ;ME11.x - Purley WS SKL/LBG - Production
%TEE_DeviceDesc1%=TEE_DDI_x64_LEGACY, PCI\VEN_8086&DEV_A23A ;ME11.x - Purley WS SKL/LBG - PreProduction
%TEE_DeviceDesc1%=TEE_DDI_x64_LEGACY, PCI\VEN_8086&DEV_9DE0 ;ME12.0 - CNL/CNP-LP
%TEE_DeviceDesc1%=TEE_DDI_x64_LEGACY, PCI\VEN_8086&DEV_A360 ;ME12.0 - CNL-H
%TEE_DeviceDesc1%=TEE_DDI_x64_LEGACY, PCI\VEN_8086&DEV_3DE0 ;ME13.0 - ICL-H
%TEE_DeviceDesc1%=TEE_DDI_x64_LEGACY, PCI\VEN_8086&DEV_34E0 ;ME13.0 - ICL-LP
%TEE_DeviceDesc1%=TEE_DDI_x64_LEGACY, PCI\VEN_8086&DEV_38E0 ;ME13.0 - ICL-LP
%TEE_DeviceDesc1%=TEE_DDI_x64_LEGACY, PCI\VEN_8086&DEV_4DE0 ;ME13.50 - JSP
%TEE_DeviceDesc1%=TEE_DDI_x64_LEGACY, PCI\VEN_8086&DEV_18D3 ;ME13.0 - CDF
%TEE_DeviceDesc1%=TEE_DDI_x64_LEGACY_ES, PCI\VEN_8086&DEV_02E0 ;ME14.0 - CML
%TEE_DeviceDesc1%=TEE_DDI_x64_LEGACY_ES, PCI\VEN_8086&DEV_06E0 ;ME14.0 - CML

[Andrew_Y]

Thank you very much for your help Paul. Problem resolved.

[Paul_Tikkanen]

You're very welcome.