• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Example: HP all-in-one 22-c00049

i have a brand new all-in-one computer but is making a distracting noise. I cannot focus on my online class because it is bothering me. I am not sure if it is fan issues or what. On top of that, the camera is blurry and grainy. What is the phone number I should call to help me fix this problem. Or should I just return this computer?

1 REPLY 1
HP Recommended

@aphrodite2020 Welcome to HP Community!

 

I understand that you are getting distracting noise from HP all-in-one 22-c0049.

 

I have a few recommendations: 

  • A computer contains several fans to keep it cool. When a computer is first turned on, the fans normally spin at high speed and create some noise. After 5 to 20 seconds, however, the fan noise stops. 

  • Fans that continue to spin at high speed or make strange noises might indicate a problem. If the fan is still noisy after 20 seconds or if a fan suddenly starts making unusual noises, use the following steps to troubleshoot problems. 

For more details: Click here (win7) - Although the same steps would apply to windows 8 & 10 – later. 

 

For, webcam issues, please uninstall the webcam drivers and reinstall and update the BIOS.

 

Please click the below link to download the drivers.

 

https://support.hp.com/us-en/drivers

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.