HP black screen 8 beeps

[rejoicingmom]

my hp all in one has developed a problem . I was on a hp site a long while ago and read something that said I needed to update my BIOS... I hit that and ever since, my computer led light comes on, I can hear the fan and momentarily see the HP blue circle...it does bring up some writing and then says press esc to continue... but goes back to the 8 beeps.
HELP... I think it is Windows 10....

[NathanS20]

Recovering the BIOS using key press combination

When you upgrade the BIOS on your PC, a copy of the previous BIOS version is stored in the HP_TOOLS partition of your hard drive. Many HP computers have an emergency BIOS recovery feature that allows you to recover and install the last known good version of the BIOS from the hard drive, as long as the hard drive remains functional. This emergency recovery feature is separate from the BIOS and is designed to work in the event of a catastrophic BIOS failure.

To recover an earlier version of the BIOS on your PC:

1. Turn off the computer.

2. With the computer off, press and hold the Windows logo key and the B key at the same time.

3. Still pressing those keys, press and hold down the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows and B keys until the BIOS update screen is displayed or until you hear a beeping sound (usually 8 beeps).

   The power LED light remains on, and the screen remains blank for about 40 seconds before anything appears on the display. You might also hear beeping sounds. Eventually, an HP BIOS Update screen displays and the BIOS update begins automatically.

   Figure : HP BIOS Update screen

   If the HP BIOS Update screen displays, proceed to step 4.

   If the HP BIOS Update screen does not display, do one of the following depending on the condition:

   • Computer boots into Windows - The computer will boot into Windows if the power button and keys are released too soon. Repeat steps 1 through 4 above, holding the power button down for 2 or 3 seconds.

   • Power LED light turns off - The computer will turn off if the power button is pressed and held down too long. Repeat steps 1 through 4 above, holding the power button down for between 2 and 3 seconds.

   • After repeated attempts, the HP BIOS Update screen does not open - Your computer does not support this function or it has a hardware problem that is preventing the tool from opening. Contact HP using the Contact Supporttab at the top of this page.

4. After the BIOS is recovered, a Continue Startup button displays and a timer counts down. Click the Continue Startup button to restart the computer immediately. The computer will restart automatically when the timer reaches zero.

   Figure : HP BIOS Update screen

5. When the computer restarts, a black screen appears with a message similar to the following:

   A system BIOS Recovery has occurred.
   BIOS Recovery (500)
   Enter - Continue Startup

   Press the Enter key to continue immediately or allow the computer to reboot automatically.

     note:

   After restoring the BIOS, if the computer repeatedly displays a message about the BIOS, go to the HP Drivers and Downloads page and enter the model name of your computer. Select your computer model from the drop down menu and then select your operating system. Select BIOS to upload the latest version of the BIOS.

6. After restarting, Windows may display a message stating that the computer was improperly shut down or that a boot problem was detected. Read and respond to the screens to continue.

[rejoicingmom]

Hi Nathan, 

I see I even posted back on the forum when this occurred some time ago. I have been ill and then decided to readdress the problem today.

I did try to  shut off the computer... hold down the windows plus B  key and restart....it just boots to black screen... then to the 8 long beeps.  It does eventually show the screen that I posted up two years ago....

[rejoicingmom]

[NathanS20]

Hi If the key combination method isn't working, you might need to use a USB drive with a specific BIOS recovery file. Download the bios recovery file for your model and attempt the key combination again with the usb attached.

[rejoicingmom]

where can I find the specific file to download and information.

Just as a side, I am 82 years old and do love to learn about computers and I'm not giving up on this dear computer. lol

[NathanS20]

We are continuously learning at all ages! Go to this link and select the appropriate bios update. Here 

[rejoicingmom]

thank you Nathan. 

[rejoicingmom]

I am hoping to try the flash drive with the BIOS today or tomorrow. I've been delayed several days with other pressing needs. 

[rejoicingmom]

Good afternoon Nathan. I finally got a USB drive and now I am searching for the right BIOS  file for my HP all in one computer. When I bring up the BIOS files there are many options and I don't know which one to pick. My computer is a Windows 10 23-r010. Sorry it has taken me so long.