HP desktop Pavillion 570-p000nl DT PC ITL

[massimo2018]

Dear Support Staff,

i'm unable to enter the bios of this PC.

How can i do?

F11 key to recover the OS do not work.
ESC key or F8 or F10 do not enter the bios.

PC don't boot from DVD or USB key.

thanks
regards

Massimo 

[Kalt]

I understand that you're not able to perform any tasks upon powering the computer on.  

Is the HP logo appearing on the screen?  Are there any lights blinking on the device itself?  Have you heard any beeps from the device?  Have you seen any error messages or done anything that might have caused a boot failure.

[massimo2018]

exactly, i cannot boot from DVD or USB keys neither.

I need to go to the bios, as i need to use HyperV on this machine and it say that Intel VT technology is disabled in the bios

the screen turn ON when windows is alredy starting, so i don't see any boot/bios logos/stuff when i turn on the PC

it's like the video card has a sort of "delay" turning on, i'm using DVI-D output

massimo

[massimo2018 · Accepted solution]

ok guys

i've seen that all my issues are due to the DVI-D output of the video card

it's like the DVI-D output of the video card has some sort of delay to turn ON the screen

if i connect a monitor using an HDMI cable the HP LOGO appears when the PC turn ON

and with F10 i can enter the bios

i've turned ON virtualization technology

(i've not understand why HP engineers have decided to turn this feature OFF by default...)

now i can run HyperV on W10

bye

massimo

[Kalt]

Thanks for the update, glad to hear you got it worked out!