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tim900
New member
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Message 1 of 2
4,046
Flag Post

HP desktop won't turn on

HP Recommended
HP Pavillon Series
Microsoft Windows 10 (32-bit)

I hit the power button. Blue power light comes on ; Amber / disk light comes for about 5 seconds goes out and then nothing. Screen never comes on, just stays black.

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@tim900

 

Welcome to the HP Support Community.

 

Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

http://support.hp.com/us-en/document/c03754824

 

Thanks 🙂


I am an HP Employee

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