HP envy 360 won't turn on

[Ali992]

My HP envy 360 won't turn on battery full charged. When I press the power button it. The white light flicks for a split second then gone. I've tried holding it down for 30 sec to a min that doesn't work. I've also tried win B and that doesn't work either. Please help 

[Kuroi_Kenshi]

Hi @Ali992,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your PC!  

We're thrilled to have the opportunity to assist you and provide a solution.

Power Reset (Hard Reset)

1. Unplug the charger and remove any external devices (USBs, SD cards, etc.).
2. Press and hold the power button for 30-60 seconds.
3. Release the power button, then plug in the charger and try turning it on.

Check the Battery & Charger

• Try turning it on without the battery (if it's removable) while plugged in.
• Use a different charger if possible, in case yours is faulty.

Reset BIOS (Windows Key + B)

1. Turn off the laptop.
2. Press and hold Windows + B, then press the power button for a few seconds.
3. If you hear a few beeps, release all keys and wait.
4. The screen might flash, and the BIOS recovery process should start.

Let me know what happens after trying these steps! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,