HP keeps 'repairing' my computer unsuccesfully, does anyone have that too

[MartinMus]

Got 8 BsoD a day

Had a HP visit at home, they replaced ssd and memory

Still the same problem, so a second home visit

They replaced memory again.

No surprise, still problems

I had to send my PC to them. They could not find a problem

I send logs showing the BsoDs, and they found something

They replaced the motherboard, and send my PC back

Guess what: Still BsoD.

I requested a refund, or at least a different PC, but 'repairing' had taken too long;  not possible to refund / new PC

Now I am waiting for HP to give a good solution. Very, very low hopes.

Are they always that bad?

Replacing stuff already replaced, sending back broken machines?

I bought 2 HP machines in one go: My first and my Last!

[Bill_To]

Greetings @MartinMus 

Welcome to the HP Forum.

The following thoughts apply if you see bluescreens immediately after HP factory warranty service. You did not install any software and you did not add hardware to the MB. You are using the PC with a monitor, a keyboard, and a mouse.

Troubleshooting faulty PC components is a trial and error process.

A permanent fix requires extensive testing to verify the replaced component was causing the problem.

I can only guess extensive system testing did not occur to verify stability after each component replacement.

HP will reimage the system drive during each factory service event using a stable system image so the blue screens you see should not be a Windows issue.

HP has:

- Replaced the system drive (SSD) and has replaced the memory modules twice.

- HP has replaced the MB.

Remaining components to look at would be: any other: miscellaneous peripheral or component connected to the MB, the graphics card, the CPU, and the power supply.

Regards