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HP Recommended
HP Stream Laptop 14-cb1xxx
Microsoft Windows 10 (64-bit)

I've had this laptop for a year and a couple of months. It's just now starting to give me issues. I can't open more than one tab on Google chrome without the app almost immediately closing, sometimes it will even take 10 minutes to an hour just stuck on the app frozen and i have to restart my laptop (at least once a day). Sometimes i can’t even exit out. I'm continuously getting a message along the lines of “free up space to continue” even if I cleared all data & history multiple times already. Sometimes i can’t even get the app open at all even clicking on it more than once. Running on 4GB, I've never been able to install many apps, but i have deleted every single app on my laptop besides Google chrome and a dvd player app and yet i have no storage available, not being dramatic, i have literally 0 bytes free. I tried to update this laptop months ago and had no storage yet somehow it downloaded files for the update and then it just stopped updating due to there being no space yet again. Most times media won’t load, i have to refresh, close the app or restart my laptop.

1 REPLY 1
HP Recommended

@rose184 -- your 4GB of RAM can be compared to a table in your house, and the "zero bytes of storage" can be compared to bookshelves in your house that are completely full of books.

 

Windows runs quite well with 4 GB of RAM, but it requires some available space on your computer's disk-drive to store files.

 

Open the Windows "Recycle Bin". Click to "empty recycle bin", to permanently delete those files, to see how much disk-space that will be freed-up.

 

Click the Windows "Start" button. Into the small window that opens, type CLEAN but do not press ENTER.

Windows should show the "Disk Cleanup" app. Click to run it, to see what "junk" files can be removed from your disk-drive.

 

After doing the above, how "full" is your disk-drive?

 

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