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HP Recommended
HPw2408h monitor
Microsoft Windows 10 (64-bit)

Hi

We have the monitor above. 

We have just been away for a week and the monitor has just started to switch off and on again after a minute or so.

Why is this?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Greetings @SuseyB

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you are facing an issue with your computer where the monitor is turning off in a minute. 

Not to worry, I will be glad to assist you. 

Have you tried a different monitor? (This would let us know if the issue is with the monitor or the computer.)

 

Request you try the steps suggested in this HP Article

 

Keep me posted. 

Chimney_83
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Greetings @SuseyB

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you are facing an issue with your computer where the monitor is turning off in a minute. 

Not to worry, I will be glad to assist you. 

Have you tried a different monitor? (This would let us know if the issue is with the monitor or the computer.)

 

Request you try the steps suggested in this HP Article

 

Keep me posted. 

Chimney_83
I am an HP Employee

HP Recommended

Hi

Thanks for getting back to me on this we have completed an update on the screen drivers and it seems to be working ok now.

Thanks again

Sue

HP Recommended

Thanks for the reply and glad that the issue is resolved.

 

Please do post your technical queries on our Forums for assistance. 

Chimney_83
I am an HP Employee

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