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‎12-10-2018 12:23 PM

HP Recommended

I want to ask something. I'm using hp omen obelisk rtx 2080 desktop. And i had a game error, so i did computer resetting. And there was a OOBELANGUAGE error. And i passed it and after this error, i played overwatch and there was "Rendering device has been lost" bug . How can i fix this?

1 REPLY 1

‎12-10-2018 03:38 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

You may have a hardware problem if "resetting your PC" means you reinstalled the HP factory operating system.

 

Have you run UEFI HP Hardware Diagnostics (Link). Tap "Esc"at boot, and then tap "F2". Run some tests to check all hardware.

 

I would also contact HP Support (Link) to check this out.

 

Any OOBE error is very strange on a new PC. The factory image is stable. 

 

Regards

 

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