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‎06-21-2018 08:11 AM

HP Recommended
Product: 290 G1 MT
Operating System: Microsoft Windows 10 (64-bit)

Pc crashed, instructed to recover.

Initiated recovery mode.

HP software installation began, after a while...

 

Red window pops up (Administrator: HP software Installation)

 

Last line says

 

***ERROR***   Unexpected error condition occurred during transiting!

 

Z : \>_

 

Thats what it does over and over after every attempt at recovery / repair

 

Cant boot into windows or anything

 

 

5 people had the same question
1 REPLY 1

‎06-21-2018 09:18 AM - edited ‎06-21-2018 09:18 AM

HP Recommended

Hi:

 

I suggest you clean install W10 by using the Media Creation Tool at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

The tool will allow you to make a bootable W10 installation flash drive (you will need a 4 GB flash drive for this).

 

The software will work with the W10 product key in your PC's BIOS and automatically activate once you are connected to the internet.

 

Then you can install the drivers and available software you need from your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-290-g1-microtower-pc/16665152

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