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‎03-10-2020 01:54 AM

HP Recommended
Product: HP Pavilion Desktop 590-p0xxx
Operating System: Microsoft Windows 10 (64-bit)

HP Pavilion Desktop 590-p0xxx 4JS57EA#ACB

Good afternoon I can’t get updates for my PC through the HP Support Assistant An error occurs, I attach the photo, reinstalling HPSA does not help. How to fix errors and get updates?

4 REPLIES 4

‎03-10-2020 01:56 AM

HP Recommended

Снимок.JPG

Was this reply helpful? Yes No

‎03-12-2020 12:50 PM

HP Recommended

@andrey14,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the HP support assistant is not updating the drivers and you are getting an error.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you uninstall HP support assistant completely and then restart the computer. Then download and install it from the below link.

 

http://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_in/en/any/psg/pl...

 

Here is how it is done.

 

  1. Open the Start menu.
  2. Click Settings.
  3. Click System on the Settings menu.
  4. Select Apps & features from the left pane.
  5. Select HPSA to uninstall.
  6. Click the Uninstall button that appears.
  7. Click the Uninstall pop-up button to confirm.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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‎03-12-2020 11:35 PM

HP Recommended

Hello I did everything as you wrote. But, nothing has changed.

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‎03-13-2020 03:09 PM

HP Recommended

@andrey14,

 

I recommend you perform a reset on the computer following the steps in the below article and check.

 

https://support.hp.com/us-en/document/c04742289

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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