HP support assistant

[andrey14]

HP Pavilion Desktop 590-p0xxx 4JS57EA#ACB

Good afternoon I can’t get updates for my PC through the HP Support Assistant An error occurs, I attach the photo, reinstalling HPSA does not help. How to fix errors and get updates?

[andrey14]

[The_Fossette]

@andrey14,

Welcome to the HP Support Community!

I reviewed your post and I understand that the HP support assistant is not updating the drivers and you are getting an error.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you uninstall HP support assistant completely and then restart the computer. Then download and install it from the below link.

http://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_in/en/any/psg/pl...

Here is how it is done.

1. Open the Start menu.
2. Click Settings.
3. Click System on the Settings menu.
4. Select Apps & features from the left pane.
5. Select HPSA to uninstall.
6. Click the Uninstall button that appears.
7. Click the Uninstall pop-up button to confirm.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[andrey14]

Hello I did everything as you wrote. But, nothing has changed.

[The_Fossette]

@andrey14,

I recommend you perform a reset on the computer following the steps in the below article and check.

https://support.hp.com/us-en/document/c04742289

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!