-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

Create an account on the HP Community to personalize your profile and ask a question
12-08-2021 11:26 PM
I now receive a Blue question mark with a red mark waring that something may be a miss. When I enter this I get sent to The HP page and there is no issues, message on bottom of screen
Solved! Go to Solution.
Accepted Solutions
12-12-2021 05:58 PM
Hi, Thankyou for your reply.
HP gives you an opportunity to have this blue mark displayed on the bottom of your desk so it can alert you to any issues or updates. So I get a red question mark shown which indicated an issue to attend to, but there is nothing shown (when I click on it, it takes me to the settings for this) The only thing in red shows the warranty has expired, but emails to HP get no reply so I do nothing. I have deleted the warning icon and the matter has been solved, its unfortunate really as HP is alerting me to an issue, but shows me nothing. Thankyou again for your assistance . Kind regards
12-12-2021 09:35 AM - edited 12-12-2021 09:36 AM
@teddy2016 -- please can you use your smart-phone to take a snapshot of what you see, and post that image here, so that we can see what you are seeing?
Or, Windows has a "Snipping Tool" app that can do a screen-capture. Save that image, and post it here.
12-12-2021 05:58 PM
Hi, Thankyou for your reply.
HP gives you an opportunity to have this blue mark displayed on the bottom of your desk so it can alert you to any issues or updates. So I get a red question mark shown which indicated an issue to attend to, but there is nothing shown (when I click on it, it takes me to the settings for this) The only thing in red shows the warranty has expired, but emails to HP get no reply so I do nothing. I have deleted the warning icon and the matter has been solved, its unfortunate really as HP is alerting me to an issue, but shows me nothing. Thankyou again for your assistance . Kind regards