-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- HP warranty check won't recognize my serial number

Create an account on the HP Community to personalize your profile and ask a question
07-29-2024 12:48 PM
I'm trying to check my warranty on a monitor purchased December of last year. The serial number is not recognized by the HP website to check my warranty. I've tried checking product number as well as serial but every time I get a red message saying it's incorrect when it's typed in correctly, and, in the right country it was purchased in. When I tried to contact HP it needed my serial number to get support which still did not work.
07-30-2024 08:04 AM
Hi @kikihayes ,
Welcome to the HP support community.
Please help us with the laptop serial number or the product number on a private message for further assistance.
Here is the link to find the product number:- Click here
https://support.hp.com/in-en/document/ish_2039298-1862169-16
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Rachel571
HP Support
Sneha_01- HP support