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‎10-01-2018 02:30 PM

HP Recommended
Product: Z 230
Operating System: Microsoft Windows 10 (64-bit)

HP won't download WIN10 BIOS recovery, but only the BIOS software for the downloading computer, Win7. Despite that I change the operating system I want to download, the download page insists on defaulting to the current computer running Win 7. When I change the choice to Win 10 64, for BIOS recovery, and also any other software, the downlaodable files are only for Win 7. Updating the page does nothing, as my choice of Win 10 is forgotten. Incredibly stupid.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-01-2018 06:23 PM

HP Recommended

You're very welcome.

 

Yes a new motherboard will most likely fix the problem, but if your PC came with W8/8.1, or W10, make sure you get a motherboard with the Windows product key in the BIOS.

 

In any event, be prepared for W10 to ask for activation, which you won't be able to do.

 

If it came with W7 you can use the W7 product key off the Microsoft W7 COA sticker on the case.

View solution in original post

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5 REPLIES 5

‎10-01-2018 03:05 PM - edited ‎10-01-2018 03:09 PM

HP Recommended

Hi:

 

HP seems to have an issue with the support page, but the drivers are for W10...

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-z230-tower-workstation/5367825/swItemI...

 

There is a W10 BIOS update on the support page for the Z230. 

 

If you click on the see full details on the BIOS update file, it lists all of the supported operating systems.

 

Next to the W7 operating system, listed there is a View All link to click on...

 

BIOS
Version:
1.61 Rev.A
Operating Systems:
Windows 7 (64-bit)
 |  View all
Microsoft Windows 10 (64-bit)
Microsoft Windows 7 Enterprise (32-bit)
Microsoft Windows 7 Enterprise (64-bit)
Microsoft Windows 7 Home Premium (32-bit)
Microsoft Windows 7 Home Premium (64-bit)
Microsoft Windows 7 Professional (32-bit)
Microsoft Windows 7 Professional (64-bit)
Microsoft Windows 8 (64-bit)
Microsoft Windows 8.1 (64-bit)
Release date:
Jul 12, 2018
File name:
sp88953.exe (21.2 MB)

 

 

 

 

 

 

1 person found this reply helpful
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‎10-01-2018 05:19 PM

HP Recommended

Thanks Paul, I appreciate your response. My BIOS appears dead. No screen appears so even if I had a UBB stick for a recovery it doesn't "see" it. This all occurred when attempting to encrypt my system. I was thinking of replacing the motherboard for about 25$ Ebay. Would that be a solution, in youir opinion> Thanks much.

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‎10-01-2018 06:23 PM

HP Recommended

You're very welcome.

 

Yes a new motherboard will most likely fix the problem, but if your PC came with W8/8.1, or W10, make sure you get a motherboard with the Windows product key in the BIOS.

 

In any event, be prepared for W10 to ask for activation, which you won't be able to do.

 

If it came with W7 you can use the W7 product key off the Microsoft W7 COA sticker on the case.

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‎10-01-2018 06:39 PM

HP Recommended

Paul, thank you again. Good suggestions, and a good heads up.

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‎10-01-2018 06:40 PM

HP Recommended

Anytime.

 

Glad to have been of assistance.

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