HP wont do much after a couple of hours

[barachetta]

After a couple of hours, the computer won't let me go into any programs.  Sometime the internet will work, sometimes not, but when i click on a program to open, nothing happens.  If i go to "This PC" and click on it, it shows that the program wont load and everything locks, up.   Another fun thing is that if i go to "Restart" or "Shut down" the computer, nothing happens.  It just sits there.  In order to get the computer to run again, i have to press the on/off button and it turns off, then turn it back on, only to have the same problem happen after a couple of hours.  Can it be that HP computers aren't what they are cracked up to be, is there something that has a quick fix or do i have to toss it out and get a new computer (this computer is just over a year old....naturally just when the warranty expires).

[Kuroi_Kenshi]

Hi @barachetta,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your PC!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check for System Updates:

• Ensure your operating system and all drivers are up-to-date. You can do this via Windows Update, or by using the HP Support Assistant which may offer driver updates specific to your system.

Scan for Malware:

• Use Windows Defender or another antivirus software to perform a full system scan for malware or viruses which can cause system instability.

Update or Reinstall Drivers:

• Outdated or corrupted drivers can cause performance issues. Use the Device Manager to check for any devices with a warning icon and update or reinstall the drivers as necessary.

Perform Disk Clean-Up:

• Use the built-in Disk Cleanup tool to clear unnecessary files which might be affecting the performance.
• Consider checking Task Manager for disk usage levels; high disk usage could indicate a need for defragmentation or an issue with a specific program.

Check Startup Programs:

• Too many programs running at startup can slow your computer. Press Ctrl + Shift + Esc to open Task Manager, then check the Startup tab and disable any unnecessary startup programs.

Memory Check:

• Faulty RAM can cause lockups and crashes. Use the Windows Memory Diagnostic tool to check for memory issues.
• Go to Control Panel > Administrative Tools > Windows Memory Diagnostic, and follow the onscreen instructions.

System File Checker:

• Run the System File Checker to find and repair corrupted system files:
  • Open Command Prompt as administrator.
  • Type sfc /scannow and press Enter.

Safe Mode:

• Boot into Safe Mode to see if the problems persist. If the issue does not occur in Safe Mode, it’s likely being caused by a third-party software or service.

I hope this helps.

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Best regards,