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‎09-16-2022 02:15 PM

HP Recommended
Product: HP Z2 Tower G5 Workstation (9FR62AV)
Operating System: Ubuntu LTS

I recently installed ubuntu 18.04 LTS and found that I have no internet connectivity. I should not that I also booted into windows to assure the machine works, and that it was also not receiving internet through the ethernet connection, although I did not press further on this.

 

I believe the problem is missing/nonfunctional drivers. The ethernet controller exists and is detected by ``lspci --nnk``, and shows it to be an intel device [8086:0d4c], which I believe is an Intel i219-LM (it also says it is an HP subsystem [103c:8751]).

There is no ethernet interface setup, such as eth0; the only interface is loopback. I am not able to create this interface, and when I run ``lshw -c network``, it shows the network as UNCLAIMED. It provides valid information for the product description.

 

This all points me to believe it's an ethernet driver issue. Loading the module for igb and e1000e doesn't seem to make any difference; I see e1000e messages in dmesg, but nothing more about it connecting to a device. No messages for igb. I tried installing the intel 'ice' drivers, but ran into issues because a) I haven't had internet access, so I can't download gcc and tools for the ``make install`` and b) it requires a signed driver, which I believe I could get around in the BIOS settings, but I'm hesitant to here.

 

I'm wondering if the issue is actually closer to the BIOS level, given ethernet wasn't working in windows either. Could someone help point me in the right direction, please? I would greatly appreciate that!

 

Thanks,

-RG

Category:
1 REPLY 1

‎09-16-2022 03:06 PM - edited ‎09-16-2022 03:09 PM

HP Recommended

Z2 G5 went on market 9/21/2020

Ubuntu 20.04 released 4/23/2020

 

Make sure your download was 20.04.4 (the latest)

Try 22.04 to be safe.

 

There are several optional network adapters. You might have to check and see what network card  'NIC" you are using

 

The I219-LM should work with 20.04.4

https://unix.stackexchange.com/questions/634156/ethernet-controller-i219-lm-not-claimed-by-driver-e1...

 

The WiFi card is AX201 a long time standard and works with Windows, Linux & MacOS

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