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‎07-14-2021 06:04 AM

HP Recommended
Product: HP Touchsmart
Operating System: Microsoft Windows 10 (64-bit)

HPKEYBOARD.EXE running over 40% cpu. Have recently replaced batteries in both wireless mouse and keyboard but is there a fix to stop the high cpu. Drivers checked and all up to date.

Category:
2 REPLIES 2

‎07-14-2021 12:24 PM

HP Recommended

What happens if you open the Windows Task Manager, select that task, and right-mouse-click to select "End Task" ?  Does your keyboard still work? If not, use your mouse to harmlessly shutdown & restart Windows.

 

Can you physically remove the batteries from the keyboard & mouse, and temporarily connect a USB keyboard and a USB mouse?  Still high CPU usage?

 

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‎07-14-2021 12:31 PM

HP Recommended

Thanks but it seems to have calmed down now so perhaps it was linked to the replacement of both the keyboard and mouse batteries. Also did a full reboot.

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