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HP Recommended
HP 280 G2 MT
Microsoft Windows 10 (64-bit)

Earlier this day i was browsing this site hoping to find answers, solutions, or fix to my REALTEK HD AUDIO ISSUE (mic is not working) when i saw a post "HPlogo_blue.ico" and remembered i saw something like that on my pc.

 

https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/HPlogo-blue-ico-during-startup/m-p/6000264#M1...

 

i started reading that post and thought of all the bad decisions i made in my life. i already wasted 3 days in trying to solve this microphone now this! i just updated to win 10  and have been dealing with a few issues.

 

i am give up! i need experts HELP!

3 REPLIES 3
HP Recommended

Hi

HP 280 G2 Microtower PC and you ask for expert help, unfortunately I turned up.
There is this...

Realtek High-Definition (HD) Audio Driver

6.0.1.8308 Rev.A128.2 MBMar 26, 2018

Download

 
But a bit more background info, like the original....Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.
 
as it may be some associated driver/fimware.
 
If in doubt please ask.
HP Recommended

hello,

 

thank you for that advice, i will try to solve my audio issue later, i am more concerned in cleaning my system because i think something is not right. some buttons are being turned on in my settings and others are turned off, its like there is a a file in my computer commanding my computer to do certain functions that i dnt agree with.

 

i just took a ss of something weird:

this is a screenshot of settings/network & internet/status/change connection properties in my pc

v1stss.png

after dragging my mouse cursor or clicking tha switch

sdgs.png

 

is it normal to have a small black square on the switch?

asfasd32.png

 

 

and i just saw this

gasdfagadfdf.png

i dont remember doing those white page files in my documents.

 

is there any way for me to locate and clean this things happening to my computer?

HP Recommended

Hi

No real ideas, you don't mention what operating system you are using, just W10.

 

So either you are using sites that do install 'helpers' or you have been hacked.

 

.bash_history is not something I would expect on a W10.  bash = bourne again shell

https://www.gnu.org/software/bash/ it is a Unix/Linux CLI.      

 

So I use BitDefender, MalwareBytes and TDSS   to check my system.

 

I also have this     https://support.kaspersky.com/viruses/krd18     

 

So maybe make an install USB after running the cleaners and before the KRD.

https://www.microsoft.com/en-us/software-download/windows10

 

 

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