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- HPlogo_blue.ico is going to make me insane!!!

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09-30-2019 09:22 AM
Earlier this day i was browsing this site hoping to find answers, solutions, or fix to my REALTEK HD AUDIO ISSUE (mic is not working) when i saw a post "HPlogo_blue.ico" and remembered i saw something like that on my pc.
i started reading that post and thought of all the bad decisions i made in my life. i already wasted 3 days in trying to solve this microphone now this! i just updated to win 10 and have been dealing with a few issues.
i am give up! i need experts HELP!
09-30-2019 10:09 AM
Hi
Realtek High-Definition (HD) Audio Driver | 6.0.1.8308 Rev.A | 128.2 MB | Mar 26, 2018 |
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU
Please do not post Serial Numbers.
09-30-2019 08:04 PM
hello,
thank you for that advice, i will try to solve my audio issue later, i am more concerned in cleaning my system because i think something is not right. some buttons are being turned on in my settings and others are turned off, its like there is a a file in my computer commanding my computer to do certain functions that i dnt agree with.
i just took a ss of something weird:
this is a screenshot of settings/network & internet/status/change connection properties in my pc
after dragging my mouse cursor or clicking tha switch
is it normal to have a small black square on the switch?
and i just saw this
i dont remember doing those white page files in my documents.
is there any way for me to locate and clean this things happening to my computer?
10-01-2019 02:05 AM
Hi
No real ideas, you don't mention what operating system you are using, just W10.
So either you are using sites that do install 'helpers' or you have been hacked.
.bash_history is not something I would expect on a W10. bash = bourne again shell
https://www.gnu.org/software/bash/ it is a Unix/Linux CLI.
So I use BitDefender, MalwareBytes and TDSS to check my system.
I also have this https://support.kaspersky.com/viruses/krd18
So maybe make an install USB after running the cleaners and before the KRD.
https://www.microsoft.com/en-us/software-download/windows10