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HP Recommended
HP Slimline Desktop - 270-a016

Had to replace hard drive. Can I download windows from HP site?

1 REPLY 1
HP Recommended

Hi:

 

Your PC is supported by the HP Cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC on the new drive.

 

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive to create the recovery media on.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

Since you have to use the cloud recovery tool on another PC, after you install the recovery tool software you will need to enter your PC's product number in the tool's search window which is: Z5M51AA#ABA

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