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HP Recommended

Hello,

 

I’m having issues with my laptop, the hp pavilion laptop 15-eh1xxx and this error shows up “Please install an operating system on your hard disk, Hard disk (3F0)” . I followed the QR code it provided and did the first few steps by pressing F10, F9 keys but nothing works. It got all too complicated so I didn’t try any further. I have a feeling the laptop is expired because it shows “expired” which i don’t understand what it means by that. 

image.jpg

Please help. Thank you. 

3 REPLIES 3
HP Recommended

@yanochin,  Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

If the Hard Disk Error 3F0 boot device not found is displayed on a black screen, use the following procedures to try to resolve the error.

 

Identifying the hard disk 3F0 error

 

Restore BIOS default settings

To restore the BIOS default setting, open the BIOS Setup screen.

  1. Turn off the computer and wait five seconds.
  2. Press the power button to start the computer and repeatedly press the f10 key to enter the BIOS setup menu.
  3. On the BIOS Setup screen, press f9 to select and load the BIOS Setup Default settings.
  4. Press f10 to Save and Exit.
  5. Use the arrow keys to select Yes, and then press Enter when asked Exit Saving Changes?
  6. Follow the prompts to restart your computer.

Refer this guide for further troubleshooting steps: HP PCs - Hard disk 3F0 boot device not found error | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

HP Recommended

Hello, i have tried this several times before but nothing changes

HP Recommended

Hey @yanochin

 

Thanks for reaching out! Since the issue remains unresolved, I suggest contacting our phone/chat support team for personalized assistance. They can provide one-on-one help and may even be able to work their remote assistance magic to fix the problem.

 

Note: There might be a nominal charge for the service they provide.

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.