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HP Recommended
hp-db000xx
Microsoft Windows 10 (64-bit)

I've been having this error for a while now.

When I tried to boot up my system one day, it came up with a 'Boot Device Not Found (3F0)' error and I have no clue why.

I can't seem to find the cause. I've changed the BIOS settings to their default settings, tried booting in Legacy Mode, and I've replaced the HDD for an SSD, yet it still comes up with the same error.

With my old HDD, it failed a System Diagnostics test and I consequently replaced it for an SSD.

However, when I fitted the SSD, there was no change, except for the drive passing all diagnostics tests.

I would appreciate it highly if I received help.

Thanks!

1 REPLY 1
HP Recommended

Hi @Jadine_,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.

 

This looks like a potential hardware issue. the support here is limited to software troubleshooting. However, since the unit might need repair, I would request you to contact HP Phone support who would have the option to schedule a repair as per the warranty and the issue can be fixed.

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.