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‎08-10-2020 10:00 PM

HP Recommended
Product: Pavilion 20 All-in-One

When I ran a component check, it turned out that my PC failed the HardDHard Extensive Test with failure ID: PGFA3H-000A6P-PXPAWK-61BD03

 

Please help me.

1 REPLY 1

‎08-11-2020 07:02 AM - edited ‎08-11-2020 07:02 AM

HP Recommended

If the PC still works, then you are ahead of the impending failure.  Replace the hard drive, clone the existing drive to the new one before everything goes south.  Easiest way to avoid the coming failure.

If you did these tests because of problems, then it is too late, but the hard drive still needs to be replaced.  Then Windows needs to be reinstalled.


I'm not an HP employee.
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