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- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Hard Drive Replacement

Create an account on the HP Community to personalize your profile and ask a question
05-18-2023 06:26 AM
There is no authorised HP repair centre in the UK. I watched a You Tube video in this the HP representatives said a HP desktop computer could be picked up (from UK or anywhere in Europe) and returned to USA for repair taking 2 to 3 weeks.
Is this service still available?
I would like to take advantage of it please.
Seth
05-18-2023 06:29 AM
This is a peer-to-peer forum.
We don't work for or represent HP.
Unfortunately, I don't know if that service is available anymore.
I suggest you contact HP customer service in the UK starting at the link below.
05-18-2023 07:46 AM
I have set up and paid for my desktop HP Computer to be collected by HP and shipped off for repair it cost me £250 +VAT to request HP change one of my hard drives.
It is a lot of money but a new computer is £900.
I will let you all know what happens.
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