Hard dish short (DST) Failed

[Cessna2]

I try everything that the computer screens recommends me but i havent  the luck to achieve to open the program.

It is giving the error : 

HARD DISK            60DPX1-000CME-9XMP1F-60XRO3

TUNEUP                          The same above

RUN-IN                               "      "           "

START-UP                          "      "           "

Please can you help me.  

Luis

[Paul_Tikkanen]

You will need to install a new hard drive and reinstall the operating system.

[Cessna2]

Where can I buy it?

please advise 

[Paul_Tikkanen · Accepted solution]

Here's my recommendation if you want to replace the drive.

Replace the 500 GB 3.5" mechanical hard drive with a better performing 500 GB 2.5" SATA solid state drive (SSD).

Recommended replacement:

Amazon.com: Western Digital 500GB WD Blue SA510 SATA Internal Solid State Drive SSD - SATA III 6 Gb/...

Because the SSD is smaller than the currently installed hard drive, you will also need a 3.5" to 3.5" adapter so the smaller SSD can fit where the existing drive goes.

Recommended adapter because it is the same size as the hard drive your PC has now:

Amazon.com: ORICO 2.5 SSD SATA to 3.5 Hard Drive Adapter Internal Drive Bay Converter Mounting Brack...

I have attached the upgrading and servicing guide for your PC, below.

After you replace the drive, you can reinstall W10 for free by making a bootable USB installation flash drive with the Microsoft media creation tool from the link below:  Make the 64 bit installation media.

Download Windows 10

Since the PC originally came with Windows 8, as you go through the steps to install Windows, you will first be asked what version of Windows you want to install. 

Select W10 Home.

Then you will be asked to enter a product key.

Select the 'I don't have a product key' option and W10 will install and then activate after you are connected to the internet.

[Cessna2]

Thank you for your valuable help. Easy and understandable.   From Puerto Rico

[Paul_Tikkanen]

You're very welcome.

Glad to have been of assistance.

[Cessna2]

Good Morning...................... I have done everything to assure that works okay the only is I am working it off line no internet. When  i make a diagnostic it tells me Smart check: Not installed  Short DST: Not installed.  Please can you help me out.

I will wait for you.

TK YOU.

[Paul_Tikkanen]

Good morning:

If you installed a new drive and followed the guidance I posted, unfortunately I don't know what can be done about those errors and suggest you start a new discussion.

[Cessna2]

Good Morning...............Paul 

    I resolve my problem using your recommendation and it work great.  I made the mistake not rechecking the instalation. But what you recommended is the solution. Thank you for your sincere help. May God bless you and your family.

Luis