• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-07-2022 03:48 PM

HP Recommended
Operating System: Microsoft Windows 11
  • These errors first started when I was playing a game, the game just lagged then an error message with a sad face was shown, it was fixed, the next day it happened again this time it was hard disk error, I press system diagnostic, I clicked on hard drive check then when I press quick and extensive check but it says no hard drive is installed. So I tried another method I pressed f10 then set bios to default it worked my PC came back on then it cut off again and another error called smart hard disk came up so I did the same method as the hard disk error after the PC came back on i ran a test for memory it was successful but the PC began to lagged for a while until it came back to normal I then went to watch a video, it suddenly stopped then the PC had a blank screen that's when the hard disk error came back again I have tried the f10 method but it doesn't work this time. Does anyone have any solutions to the problem?
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.